Privacy Policy

Effective Date: October 22, 2024

BREAKFREE SYSTEMS LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our platforms. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

Name, email address, phone number, and billing addressAccount credentials (username and password)Payment information (processed securely via third-party providers)Any other information you voluntarily provide through forms or communication.

B. Automatically Collected Information

IP address, browser type, operating system, and usage patternsCookies, tracking technologies, and similar tools for analytics and website functionality

C. Information from Third Parties

Data from integrated platforms (e.g., social media or payment processors)Publicly available information for marketing and verification

2. How We Use Your Information

We use your information for the following purposes:

Service Delivery: To provide and improve our CRM and automation servicesCustomer Support: To respond to inquiries and troubleshoot issuesMarketing: To send promotions, updates, and offers (with your consent where required)Compliance: To adhere to legal obligations and protect against fraudulent or unauthorized activity

3. Sharing of Information

We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist in operating our business (e.g., payment processors, hosting services)Legal Requirements: If required by law, subpoena, or government requestBusiness Transfers: In the event of a merger, sale, or acquisition

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

5. Cookies and Tracking Technologies

We use cookies and similar tools to:

Ensure site functionalityImprove user experienceConduct analytics

You can control or disable cookies via your browser settings, though doing so may impact website functionality.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

A. Access and Correction

: Request access to or correction of your personal data.

B. Deletion

: Request deletion of your data (subject to legal requirements).

C. Opt-Out

: Decline marketing communications or targeted advertising.

D. Data Portability

: Request a copy of your personal data in a machine-readable format.

To exercise these rights, contact us at

[email protected]

7. Security

We implement robust security measures to protect your data, including encryption, firewalls, and access controls. However, no system is completely secure. Please notify us immediately if you suspect unauthorized access.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from minors. If you believe we have inadvertently collected such information, please contact us.

9. International Data Transfers

If you are accessing our services outside the United States, be aware that your data may be transferred to and processed in the U.S., where data protection laws may differ from those in your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date. Continued use of our services constitutes acceptance of the updated policy.