14-Day Return Policy
Effective Date: October 22, 2024
At BREAKFREE SYSTEMS LLC, we strive to ensure our customers are satisfied with our products and services. This
14-Day Return Policy
outlines the conditions under which returns, refunds, or exchanges may be requested.
Eligibility for Returns and Refunds
You are eligible for a return or refund if:
The request is submitted within 14 calendar days of the purchase date.The product or service has not been substantially utilized, downloaded, or implemented.The reason for the return is valid (e.g., the product/service did not perform as advertised or technical issues could not be resolved).
Non-Refundable Items
The following items and services are
non-refundable
:
Digital products that have been downloaded or accessed.Custom services that have been initiated, delivered, or implemented.Subscription fees after the 14-day period.Any items explicitly marked as “Final Sale.”
Return Process
To initiate a return or refund:
Contact Us: Email us at [email protected] within 14 days of your purchase date.Provide Details: Include proof of purchase (e.g., order confirmation or receipt), the reason for the return, and any supporting information.Review: We will review your request and respond within 5 business days.
Refund Method
If your return request is approved:
Refunds will be issued to the original payment method used during the purchase.Processing times may vary depending on your payment provider, but refunds typically take 5-10 business days to appear.
Exchanges
If applicable, you may request an exchange for a comparable product or service of equal value instead of a refund. Exchange requests must also be made within the 14-day period.
Technical Issues
If you experience technical difficulties with our services, we will make every effort to resolve the issue before offering a refund.
Changes to Policy
We reserve the right to modify this Return Policy at any time. Updates will be posted on our website with the revised effective date.
Contact Information
If you have any questions about this policy or need assistance:
:
Address
: 17350 State Hwy 249, Ste 220, Houston, TX 77064, USA
Thank you for choosing BREAKFREE SYSTEMS LLC. We appreciate your business and aim to ensure your satisfaction with our products and services.