Shipping Policy
Effective Date: October 22, 2024
At BREAKFREE SYSTEMS LLC, we are committed to ensuring that your orders are processed and delivered efficiently. This Shipping Policy outlines how we handle shipping, delivery times, and associated responsibilities.
1. Order Processing
Processing Time: Orders are processed within 1-3 business days after payment is confirmed. Orders placed after 3:00 PM CST or on weekends/holidays will be processed on the next business day.Order Confirmation: Once your order is processed, you will receive a confirmation email with tracking information, if applicable.
2. Shipping Methods and Delivery Times
We offer the following shipping options:
Standard Shipping: Delivery within 3-7 business days.Expedited Shipping: Delivery within 1-3 business days (subject to additional charges).
Note
: Delivery times are estimates and may vary due to external factors, such as weather, carrier delays, or customs clearance.
3. Shipping Costs
Shipping costs are calculated at checkout and depend on:
The weight and size of the package.The shipping method selected.The delivery destination.
For digital products or services, no shipping fees apply.
4. Shipping Destinations
We currently ship to addresses within the
United States
. For international shipping requests, please contact us directly at
for availability and pricing.
5. Order Tracking
For physical products, tracking details will be provided via email once your order is shipped. Use the provided tracking number to monitor your delivery status.
6. Lost or Damaged Items
Lost Items: If your order is lost in transit, please contact us at [email protected]. We will work with the carrier to resolve the issue or send a replacement.Damaged Items: If your order arrives damaged, please email us within 7 days of delivery with your order number and photos of the damaged product for resolution.
7. Incorrect Shipping Information
It is the customer’s responsibility to provide accurate shipping details at checkout. BREAKFREE SYSTEMS LLC is not responsible for delays or losses resulting from incorrect addresses. If you notice an error after placing your order, please contact us immediately.
8. Shipping Restrictions
Certain items may be subject to shipping restrictions due to carrier regulations or local laws. We will notify you if your order cannot be shipped due to such restrictions.
9. Changes to Policy
We reserve the right to update this Shipping Policy at any time. Changes will be posted on our website with the revised effective date.
Contact Information
If you have questions about our Shipping Policy, please contact us:
:
Address
: 17350 State Hwy 249, Ste 220, Houston, TX 77064, USA
Thank you for choosing BREAKFREE SYSTEMS LLC. We appreciate your trust in our services and products.